Privacy Policy

NationWide Lights Privacy Policy

At NationWide Lights, we highly value your privacy and have diligently worked to earn the respect and trust of our customers. We recognize the confidence you place in us when you visit our website and share information. The Privacy Notice outlined below is presented to demonstrate our commitment to practices commonly found on the best websites online.

If you have any questions or concerns regarding our Privacy Policy, please reach out to us at info@nationwidelights.com.

**nationwidelights.com Privacy Policy**

By visiting nationwidelights.com, you agree to abide by the practices outlined in this Privacy Notice.

**Changes to this Privacy Notice, Conditions of Use, and Notices:**
This Privacy Notice and our Terms of Use may evolve over time, and the use of information collected is subject to these modified Notices and Terms. Please periodically check this page as you continue to use our site to stay informed of any changes. Your visit to our website and any privacy-related disputes are subject to this Notice and our Terms of Use.

**Personal Information Collected By NationWide Lights:**
NationWide Lights utilizes information collected from visitors to personalize and enhance their experience at nationwidelights.com. We gather two main types of information:

1. **Information you give us:**
NationWide Lights collects information entered on our website, provided during searches, purchases, contest participation, online questionnaires, or communication with our departments (customer service, sales, or technical services) through various channels like our website, telephone, email, or live chat. Examples include name, address, telephone number, credit card information, email addresses, and financial details.

2. **Automatic Information collected by us:**
When you visit our website, we collect and store information such as "cookies" that remember details from one page to the next and from one visit to another. We also collect and analyze the IP address connecting your computer to the internet, login details, password, browser type, version, operating system, platform, purchase history, confirmation of opened emails, URLs leading to and around our website, viewed or searched pages/products, and the phone number used to call our voice telephone numbers.

**Sharing of Information with Third Parties:**
Data received from customers, including demographics, purchasing habits, and secure information, is solely used by NationWide Lights. In the event that NationWide Lights decides to share information with a secure source, the company will contact you appropriately.

**Newsletter Information:**
When you place an order with NationWide Lights online or via phone, you are automatically added to our newsletter system. You can unsubscribe from this newsletter at any time using the "unsubscribe" link provided.

**Credit Card and Payment Companies:**
When you make a purchase, we send your credit card or payment information, name, billing address, and the purchase amount to your credit card or payment company for verification and authorization. Your name, telephone number, and shipping information are provided to third-party shippers, such as AUS Post, DHL, and TNT, to deliver your purchase.

**Affiliate Linking Data:**
If you visit our site from a third-party site, the third-party site may access your individual transaction information. This occurs if you link directly from a third-party site to our website. Any transactions made on our website while such a code is active will be reported back to the third-party site. We only report non-personal information, such as the transaction date, purchased product(s), and amount spent. We do not provide any information to these third-party sites that allows them to personally identify you. However, based on information previously collected by the third-party site, they may be able to personally identify you by combining it with the information sent by us. Please review the privacy policy posted by the third-party site to understand how they may use this information. The presence of a 3rd party navbar atop our site indicates that the third-party site may observe your activity on our site.

**Link to Third-Party Site:**
Our website contains links to third-party sites, such as our vendors. NationWide Lights is not responsible or liable for the privacy practices or content found on these sites. We recommend checking the Privacy Notice of each site you visit.

**Third-Party Checkout Links:**
If you use a third-party checkout link on our site, such as PayPal, your name, billing and shipping addresses, and payment information are transferred to us from your account with the third party to facilitate checkout without re-entering certain information.

**Law Enforcement and Protection of Users:**
We will disclose personally identifiable information to third parties and organizations when we believe it is appropriate to comply with the law, cooperate with law enforcement investigations, comply with court orders or subpoenas, protect our legal rights and the rights of our users, or when we believe it is necessary for fraud protection and/or credit risk reduction.

**Security:**
Our website secures the transmission of personal information using Secure Sockets Layer (SSL) software, which encrypts the information during transmission. We do not reveal your credit card number when confirming your order. To protect against unauthorized access to your account, it is advisable to sign off when you finish visiting our site.

FREQUENTLY ASKED

Are HEX Lights difficult to install?

Simple plug-and-play setup. Every lighting kit includes easy-to-follow instructions.

Can i combine HEX lighting sets?

Yes you can combine one or more existing lighting sets. Or contact us for a custom size quote

Do the lights change colour?

Unfortunately not at the moment. Our lights only come in white for the time being!

Are the lights dimmable?

Our HEX lights are not designed to work with a dimmer.

Will it add to my energy bill?

Our HEX lights consume less energy and use energy more efficiently, saving you lots of money!

Do you offer warranty?

Of course we do! Our warranty on lighting products is 1 year.

Do you provide discounts for trade partners?

Certainly! We have an expanding network of endorsed installers who enjoy exclusive discounts. If you're interested in becoming part of our installer program, please reach out to us to express your interest and initiate the registration process.