Terms Of Service

**Terms Of Service at NationWide Lights:**

These terms and conditions (Terms) govern your use of the Website located at www.nationwidelights.com (Website) and the use of any products purchased through the Website (Products). No verbal conditions or guarantees expressed or implied shall have an effect on these Terms unless written and initialed by one of our Directors.

By using the Website and purchasing and using our Products, you agree to these Terms (including our disclaimers) and will be bound by these Terms. Due to the highly specialized nature of our Products, we recommend that you read these Terms before finalizing your purchase. If you do not wish to be bound by these Terms, you should not use the Website or our Products.

We may revise these Terms from time to time. Revised Terms are effective immediately upon being posted onto the Website. Your continued use of the Website will mark your acceptance of any such revised Terms. We have no control over the usage of any of our Products by you. Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We assume no responsibility or accountability, be it in a criminal or civil action, where any of our Products are used in a manner that is either outside these express Terms and/or is illegal.

**Faulty/Damaged Products:**
We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us immediately via support@nationwidelights.com.

The customer must arrange the return of a faulty or damaged product, and a receipt must be sent to support@nationwidelights.com. If the product is returned with no fault/damage, then the postage will not be refunded. If the product does, in fact, have a fault/damaged, then we will refund the postage back onto the original form of payment.

We do not send out replacement products without receiving the faulty/damaged product first. A $1,000.00 holding payment will be charged in the instance of a new product being sent out before receiving the faulty/damaged product. The holding payment will not be refunded until the original product has been returned back to us.

Our Products are constantly in development, and as such, products may be discontinued and superseded without notice.

**Optional Tools:**
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

**NationWide Lights Store:**

Any order placed by you through the Website for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges and taxes) at the time you place your order.

We reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any Product, an error in the price or the description posted on the Website, or an error in your order.

If you order Products from the Website, we may require you to confirm your details and to provide further details to enable the processing of any orders that you make. You agree to provide us with current, complete, and accurate details when asked to do so by the Website or one of our employees or authorized representatives.

Orders will not be accepted, and Products will not be dispatched or delivered until payment in full has been received, and we are satisfied with the integrity of the order and the validity of payment. We will send you a payment and delivery confirmation at that time.

Prices of Products and delivery and other charges displayed on the Website are current at the time of issue but are subject to change without notice. You should check the price at the time of placing an order.

Prices of Products displayed on the Website are Goods and Services Tax (GST) inclusive unless otherwise indicated. This may change in the future, and at that time, GST will be indicated at the point of purchase and charged at the legislated rate.

**Shipping and Handling:**
Our Products are shipped via postal/courier service as purchased by you as part of the order. Delivery times and conditions apply as per the policy of the applicable postal/courier service provider. Shipping confirmation for the order will be sent to you via email, and tracking of the order with the postal/courier service provider is your responsibility. Online orders received without payment for shipping will not be shipped to you until full payment is received for postal/courier service.

**Product Risk and Title:**
We will retain title to the Products you order until payment in full is processed, and the Products are dispatched to you. All risk associated with the Products will pass to you upon delivery.

**Use of Content:**
Unless otherwise indicated by us, we own all intellectual property rights, including copyright in all text, logos, photographs, pictures, graphics, images, artwork, trademarks, computer code, and other materials posted on the Website (Content) and the arrangement of this Content.

Occasionally, we may publish Content in which the copyright is not owned by us. When this is done, we will make every effort to acknowledge the copyright owner.

The Content may only be used by you for personal and non-commercial purposes. You agree not to:

- Copy, alter, remove or object to any copyright, trademark, or other proprietary notice of ours or of any other company appearing on the Website.
- Copy, republish, reproduce, transmit, distribute or sell the Content or upload, post or display the Content on any other Website or medium for publication or distribution or for any commercial enterprise.
- Modify or edit the Content in any way.
- To the maximum extent permitted by law, reverse engineer, translate, adapt, or modify any software used in connection with the Website.

You acknowledge and agree that your use of


Are HEX Lights difficult to install?

Simple plug-and-play setup. Every lighting kit includes easy-to-follow instructions.

Can i combine HEX lighting sets?

Yes you can combine one or more existing lighting sets. Or contact us for a custom size quote

Do the lights change colour?

Unfortunately not at the moment. Our lights only come in white for the time being!

Are the lights dimmable?

Our HEX lights are not designed to work with a dimmer.

Will it add to my energy bill?

Our HEX lights consume less energy and use energy more efficiently, saving you lots of money!

Do you offer warranty?

Of course we do! Our warranty on lighting products is 1 year.

Do you provide discounts for trade partners?

Certainly! We have an expanding network of endorsed installers who enjoy exclusive discounts. If you're interested in becoming part of our installer program, please reach out to us to express your interest and initiate the registration process.